Terms of Service
Important disclaimer
Lifeline is not a crisis service or emergency response system. This service provides a convenient way to notify someone, but it is not a replacement for professional mental health services or emergency support.
In case of immediate danger or crisis:
- Call 911 for immediate emergency help
- Call or text 988 for the Suicide & Crisis Lifeline (US)
- Text "HELLO" to 741741 for the Crisis Text Line
- Go to your nearest emergency room
Service limitations
We provide this service as-is and make no guarantees about:
- Response times or delivery of notifications
- Availability of the service at all times
- Email delivery success (depends on third-party services)
- Outcomes or effectiveness of notifications
Technical issues, email delivery failures, spam filters, or other factors may prevent notifications from reaching their intended recipients.
Liability
By using this service, you acknowledge and accept these limitations and agree that Lifeline, its creators, and operators are not liable for any harm, injury, loss, or damages that may result from use or inability to use the service.
This service is provided for informational and convenience purposes only. It does not constitute professional advice, medical care, or crisis intervention.
Acceptable use
You agree to use this service responsibly and legally. You may not:
- Use the service to harass, threaten, or abuse others
- Provide false or misleading information
- Attempt to circumvent security measures
- Use the service for any unlawful purpose
Termination
We reserve the right to suspend or terminate access to the service at any time, for any reason, without notice.
Changes to terms
We may update these terms from time to time. Continued use of the service constitutes acceptance of any changes.
Last updated: December 2025