Data Policy
What we collect
When you create a help link, we collect:
- Your email address
- The label you provide (e.g., "For Sarah")
- Timestamps of when links are created and triggered
How we use your data
Your data is used exclusively to:
- Send you email notifications when your help link is triggered
- Manage your help links (creation, disabling)
- Improve the service
We never share, sell, or use your data for any other purpose.
Data retention
Your help links and associated data are stored as long as they remain active. When you disable a link, it is marked as inactive but not deleted from our database for record-keeping purposes.
Security
We use industry-standard security measures to protect your data, including:
- Encrypted connections (HTTPS)
- Secure database storage
- Unique disable tokens for link management
Your rights
You can disable your help links at any time using the disable link provided when you create a link.
To request deletion of all data associated with a specific email address, please send your request to hello@lifeline.rest.
Changes to this policy
We may update this policy from time to time. Continued use of the service constitutes acceptance of any changes.
Last updated: December 2025